About GetzWell PediatricsGetzWell Pediatrics is a pioneering personalized medicine practice based in San Francisco, founded in 2008, that has redefined healthcare for newborns, children and families. Combining the best of conventional and integrative medicine, our approach is rooted in a deep commitment to individualized care, prevention, and optimal development. We serve an active community via our two San Francisco offices (Noe Valley and Marina) and pride ourselves on building lasting, trusted relationships with families. Compensation and benefits to be offered to the successful candidate will be highly competitive with all equivalent positions in the Bay Area.Position OverviewWe are seeking a dynamic, detail-oriented Practice Manager to lead the day-to-day operations of our boutique practice while also contributing to the longer-term strategy and vision for GetzWell. This role is ideal for someone with strong leadership skills, a passion for healthcare operations, and a dedication to creating an outstanding patient experience. The Practice Manager plays a pivotal role in maintaining operational excellence, supporting our clinical team, and upholding our high standards of care and service.This is a rare opportunity for a mission-aligned leader to steward and help scale a best-in-class primary care medical model that is reimagining the future of healthcare.Key ResponsibilitiesOperations & Workflow

Oversees daily practice operations, ensuring efficiency, consistency, and quality across all patient touchpoints
Manages provider scheduling, oversees patient flow, and ensures that resource allocation optimizes provider productivity and patient satisfaction (e.g., proper inventory management, responding to member experience insights, sufficient staffing support)
Monitors practice metrics, suggesting and implementing processes and strategic improvements based on data insights, team input, and customer feedback
Contributes to outreach efforts, including member recruitment and community partnerships
Oversees payroll, vendor payments, and adjunct provider oversight
Ensures compliance with HIPAA, OSHA, and other healthcare regulations

Team Management

Recruits, trains, supervises, and mentors front and back office staff
Conducts regular performance evaluations and provides coaching and development opportunities
Fosters a positive, collaborative, and high-performing team culture aligned with GetzWell values, including planning team building and appreciation events

Patient Experience

Champions exceptional service standards for all patient interactions, both within the practice and with community partners (such as outside labs, specialists, referrals)
Addresses and resolves any patient concerns with empathy and professionalism
Supports a welcoming, caring, responsive, and family-friendly environment
Continuously identifies areas for improved patient experience, working with the CEO stay abreast of emerging trends and expectations

Financial Oversight

Collaborates on budgeting, forecasting, and financial performance tracking
Manages billing workflows in partnership with external billing vendors or internal staff
Monitors accounts receivable and supports billing-related issue resolution

Technology & Systems

Ensures proper functioning of EHR, scheduling, and communication systems
Works with vendors to troubleshoot technical issues or implement system upgrades
Recommends and implements operational tools to improve efficiency and care coordination
Interfaces with web designer for necessary updates

Qualifications

Bachelor’s degree in healthcare administration, business, or related field (Master’s preferred)
Minimum 3–5 years of healthcare management experience, ideally in a private practice or pediatrics setting
Proven ability to lead and develop teams in a detail-intensive, patient-focused environment
Strong understanding of clinical workflows, patient scheduling, and billing systems (experience with EHRs like Elation, Charm, or similar a plus)
Expertise with Microsoft products, automation software (such as Zapier, Keragon), and project management tools (such as Asana, Monday, Airtable) are also a plus
Excellent communication, problem-solving, and organizational skills
Warm, professional demeanor with a passion for health and wellness

Why Join GetzWell?

Opportunity to work with a purpose-driven team delivering high-touch care
Beautiful, family-friendly office environment in the heart of San Francisco
Highly competitive salary and benefits package
Supportive culture that values collaboration, growth, and innovation

APPLY BY 15 FEBRUARY 2026

GetzWell Pediatrics

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GetzWell Pediatrics: Practice Manager